Sales & Service Engineer (Schaeffler) – Balikpapan

Schaeffler – Posted by Schaeffler | 14 Feb 2020
East Kalimantan, Indonesia Full-Time


Sales & Service Engineer (Schaeffler) – Balikpapan

  • Provide engineering support to regional offices, distributors, MRO & OEM end-users
  • Demonstrate an Engineering Based Sales to MRO & OEM customers to convince them of the advantages of working with the company, thereby ensuring that the customers meet their demands with Schaeffler products
  • Observe technical details by visiting application site frequently in order to secure suitable bearing supply
  • Communicate the Schaeffler Group/ FAG/ INA quality image in the market place
  • Promote and sell services and service products to the MRO & OEM customer on site
  • Promote and support sales of bearing products to the MRO & OEM customer on site
  • Technical advice to MRO and OEM customers.
  • Troubleshooting.
  • Basic design.
  • Damage analysis and reports.
  • Service FAG/INA equipment
Products and Services
  • Development of sales and profitable growth through close partnership with MRO Customers
  • Provide up-to-date engineering/ technical support to the MRO customers
  • Sell and perform F’IS services on site, e.g. bearing mounting supervision, condition monitoring services, training
  • Ensure that Schaeffler products (the entire accessible and relevant range) are actively promoted
  • Develop and improve Customer Contacts with MROs on the shop floor level as well as on the production manager, maintenance manager and purchasing manager level
  • Set up and provide Training Sessions for MRO Personnel (apprentices, engineers, tradesmen, fitters, support staff)
  • Continuous Communication with appropriate Branch Management
  • Report to the appropriate Branch Management on trends in the relevant industries, including competitor activities
  • Report and document to the distribution responsible on any bearing dealer contact
  • A Bachelors degree or Diploma in Mechanical / Production or Metallurgical Engineering.
  • A minimum of three (3) years verifiable field experience in Mechanical Maintenance and / or condition monitoring.
  • An experienced maintenance person with thorough Know How of and experience in bearing technology and / or services with strong vibration monitoring background may be a plus.
  • A Certification of competency in vibration analysis is a major plus.
  • Strong communication skill at all organizational levels is essential. Good communication skill in English (written and oral) is mandatory.
  • Background in process engineering, Mechanical maintenance and/or the reliability function within heavy industry (i.e. Pulp & Paper, Metals, Mining and Aggregates) or field service & applications engineering in the bearing industry is preferred.
  • Strong interest in Engineering Based Sales, project management, customer-oriented mindset with proven sales record

    How to Apply

    Vacancy Open to Indonesian Citizens and Residents only; All Foreigner applicants will be Rejected.

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    Reference Link:
    Job Categories: Customer Service | Sales (n) and Engineering & Technology (m).
    Job Types: Full-Time.
    Salary: Disclosed upon application.
    Job expires in 47 days

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